In order to plan the most effective skills strategies, organisations must understand which approaches have been the most effective; therefore, measuring the effectiveness of training programs provides valuable data.
Our approach
Measuring the effectiveness of training has long been recognised as difficult and time-consuming. In fact, because the benefits of training are so tightly ‘embedded’ into a business and there are many things to measure, a point can be quickly reached at which the benefits of having comprehensive data is outweighed by the cost of acquiring it. Our approach is to determine which data will be genuinely valuable to the business and then provide the most sensible way of acquiring that information.
As with any measuring process, it is impossible to measure without a benchmark reference. Therefore, if the effects of training are to be measured, it is necessary to perform measurements before the training taking place – to act as the reference point.
A practical approach is to measure the skills of employees before training and then again afterwards. This provides a reliable way of plotting progress and also of identifying areas in which training has not been as successful as expected, so that remedial action can be taken.
Knowledge Age starts by agreeing, with the client, on just what the measurement criteria are – what needs to be measured. Then, a mechanism for measurement can be proposed, agreed on and implemented. Reports, in an agreed format, provide valuable client data, but, more importantly, Knowledge Age can add commentary to those reports, with recommendations for adjustments to the training, which will deliver better results.
Project Portfolio Management capability improvements through Portfolio Management Maturity assessment; definition and implementation of Project Portfolio Management processes, PMO implementation, prioritization approaches, business benefits measurement, and other. Training and one-on-one mentoring.
Unbiased advice on IT Outsourcing, Insourcing, Shared Services and Offshore Outsourcing; Outsourcing Management; Vendor Management, Contract Management, RFP and RFI consulting, training and mentoring.
Innovation = the sustainable competitive advantage. The generation and identification of innovative projects has become necessary for business survival.
Project Management Maturity improvements; Project, Program, Portfolio management training and mentoring; Agile implementation; Definition and implementation of PMBoK, ITIL, Prince 2, RUP, XP, DSDM, FDD and other methodologies; Quality Assurance improvements; Better measurement of project business benefits.
